For years, Robert Wakefield and Dameon Rustin lived with the problems of keeping Snelling Staffing Service’s old, poorly designed data center up and running. Not only were the intricate cable runs and varied server makes and models difficult to keep straight, but the building itself tended to compound their management headaches.
“Our 15-ton air-conditioning unit was water-cooled, but the building [management] didn’t clean the cooling tower very often,” says Wakefield, vice president of IT at Snelling Staffing and Intrepid USA, a home healthcare firm also owned by Snelling’s parent firm, Patriarch Partners. “Muck would get in, clog up our strainers and shut down the AC unit to our data center. That was a big problem.”