Apple is in the process of cutting software titles and some hardware peripherals from its retails stores to make room for other services. Apple launched its personalized in-store setup service for customers that purchase a Mac in January, where an Apple store employee sit down with the customer and setup email accounts, an iTunes account and walk the customer through the Mac experience.
The personalized setup service is yet another way that Apple is setting itself apart from its competition. While we don't know the extent that things like Microsoft retail may affect Apple stores, it is important that Apple stay ahead.
Now, due to the popularity of the personalized service, Apple is expanding it and will need to make more room for employees to work with customers. In some stores new employees are being hired to handle the setup, while in other stores the employee that made the sale will be the one to do the setup. Whether new people are hired or not depends on the individual store.
Among the products that will no longer be displayed in the retail stores are printers, scanners and possibly some hard drives. These peripherals will still be stocked in the store and available if a customer requests them.
Apple is also getting rid of up to 32 game titles from its retail locations. That would reduce the number of games being displayed in the stores to around 8 per store.