The Total Economic Impact of Windows Internet Explorer 9, Forrester Consulting Study

Microsoft recently commissioned Forrester Consulting to take a deeper look at customers deploying Internet Explorer 9 and reported a potential risk-adjusted savings over $3.3 million based on a composite organization with 60,000 employees using IE9 over IE8 within just three years. Customers also reported some productivity improvement for power users and browser-intensive users and potential […]

Microsoft recently commissioned Forrester Consulting to take a deeper look at customers deploying Internet Explorer 9 and reported a potential risk-adjusted savings over $3.3 million based on a composite organization with 60,000 employees using IE9 over IE8 within just three years. Customers also reported some productivity improvement for power users and browser-intensive users and potential benefit in the form of the HTML5 support that allowed developers to write the same markup, reducing the costs of creating new applications.

Not only is IE9 delivering a beautiful experience for business customers, but it’s also really giving them a complete Windows experience. Businesses are telling us they love how IE9 truly delivers on its promise of being fast, clean and trusted.

For the study, Forrester interviewed six companies that were part of IE9 Technology Adoption Program (TAP) to assess the impact of upgrading from IE8 to IE9. This data was used to model the economic impact a composite organization of 50,000 desktops may expect from deploying IE9. The results show there is a compelling financial reason to move to IE9.

The chart and graph below illustrate Forrester’s findings in calculating the three-year quantified benefits to the organization of moving from IE8 to IE9. The organization’s risk-adjusted benefits are over $6 million over three years. By applying a 10% discount rate, the present value of these benefits equal $5 million. The net present value of these benefits is over $3.3 million with a 15-month payback period. 

As Forrester notes, “The data collected in this study indicates that migrating from IE8 to IE9 has the potential to provide significant quantifiable benefits and positive net benefit after Year 2.”


Data source: The Total Economic Impact of Windows Internet Explorer 9, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, June 2011

For a more detailed review of the benefits of deploying IE9, including potential cost savings, you can download Forrester’s TEI study, or you can also read the study online using the embed below:

Forrester will be discussing their findings in an upcoming Microsoft webinar on August 16th. You can use this link to register for the webinar and learn more.

[Source: Exploring IE blog]