BlackBerry Mobile Voice System (MVS) 5.1 with voice over Wi-Fi calling is now available for Avaya in North America, in addition to the existing North American Cisco and Mitel functionality to support BlackBerry MVS, revealed the comapny on its blog. BlackBerry MVS is available to the UK through the Cisco platform.
This connection system allows calls to be transferred between networks, further enhancing employee connectivity.
For those who are not aware, "MVS provides the opportunity for unique cost savings by unifying the broad array of voice hardware into single handheld devices. Full control of the connection - as well as managing incoming and outgoing calls - rests with the company, and comes complete with a variety of options and settings for administrators. BB MVS was designed to: boost productivity, enable IT groups to manage calls, allow employees to remain easily connected to the organization without the need for a desk phone, and to deliver overall value through increased mobility and connectivity," explains BlackBerry.
"Beyond conceptualizing the idea of unifying mobile communications and managing voice packets with ease, there're tangible bottom-line benefits to MVS. For example, consider the cost savings of voice plans once a percentage of your company's calls are routed via WiFi. Concerning hardware, consider how much an average desk phone costs, and imagine the savings of cutting this expense time and time again."
Lastly, picture a new employee that has less to learn due to less hardware and more unified systems, saving you the cost of time and increasing the speed at which he or she begins to contribute productively. Clearly the positive impact of MVS extends beyond the full list of features, beyond the supporting concepts and industry trends, and spreads throughout your organization in a surprising number of ways.
For more details, check out BlackBerry MVS web site.
[Source: BlackBerry blog]