At WPC11 Day 2 on July 12, Microsoft's Kirill Tatarinov, president of Microsoft Business Solutions, announced that the "next update of Microsoft Dynamics CRM Online will be available in the fourth quarter of 2011."
Tatarinov said that "this update will enable partners to offer enterprise customers Microsoft Dynamics CRM Online with Microsoft Office 365 and will feature enhanced social collaboration capabilities."
In addition, new Microsoft Dynamics ERP RapidStart Services were announced, which help partners quickly configure and set up consistent and repeatable steps common across the life cycle of an ERP deployment, reducing the initial implementation time so they can focus on delivering profitable value-added services. Built on the Windows Azure platform, the extensible service will be available in September for Microsoft Dynamics AX 2012," revealed Tatarinov.
Microsoft officials said earlier this year that the company was accelerating its CRM delivery schedule and would be delivering major and minor updates of its on-premises and cloud versions of its CRM products in the coming 12 months. They said at that time that instead of the traditional three years between major releases, Microsoft Dynamics CRM will change to a semi-annual release cycle (spring and fall). The Q4 2011 CRM Online update will be an "automatic update" to Dynamics CRM Online, officials said in May, and also committed to a "scheduled update" to Dynamics CRM Online in Q2 of calendar 2012.
Disaster recovery, federated identity, security and privacy aspects will all be part of the next CRM release, officials said. New social capabilities beyond "useless chat" will be part of the update, according to Kirill Tartarinov, the head of Microsoft's Dynamics business.
At the recent launch of Office 365, Microsoft execs reiterated that the company was on track to integrate CRM Online into the existing bundle of SharePoint Online, Exchange Online and SharePoint Online. CRM Online will become an add-on to Office 365, on their same bills and same provisioning agents. Microsoft officials demonstrated the Office 365-CRM Online integration at the partner show today.
[Source: Microsoft Press]