Want to learn about Microsoft Dynamics CRM 2011, we've provided here in this post a number of training resources for both partners and customers. Many of these resources are available for free, others are available to partners and customers on a service plan, and others are available for purchase.
In order to access the links below, you'll need to have access to either PartnerSource or CustomerSource. This'll require that you've an active Microsoft Passport Account (Windows Live ID) and an active PartnerSource or CustomerSource Profile. If you've issues accessing any of these links, please visit here for more information regarding access.
This is the place to start in order to find available training classes near you.
CRM Exam Prep Guides on PartnerSource or CustomerSource. Information on skills covered on Exam and guides to prepare for certification.
Generic Partner or Customer Landing Page to learn about available readiness and training. Starting point for training materials.
Landing Page for E-learning for Partners or Customers on a Service Plan. For most service plans e-learning is a benefit of service plans and there is no additional costs to take e-learning. Use product, series, or collection filters to navigate to what you want.
Online training materials available for free download for partners or customers on a service plan. Current link I provide is set for CRM 2011 but you can access other Dynamics training materials by using the various filters on this page to select product, language, etc.
Information on Partner/Customer Service Plans.
Information on Trainer Packs. Similar to service plan but with focus on training and readiness benefits.
Information on how to purchase hard copy versions of manuals. The content is the same as online training manuals but made available in a hard copy format.
[Source: Microsoft Dynamics CRM Blog]