Conversations Analyzer for Microsoft Lync 2010 Getting Started Guide

A new free tool from Microsoft is available to help customers improve their communications skills via instant messaging, provided that they use Lync 2010."This download provides end-user documentation about Conversations Analyzer for Microsoft Lync 2010. Conversations Analyzer is an application that reviews your Lync 2010 instant messaging (IM) conversation history and gives you scores for […]

A new free tool from Microsoft is available to help customers improve their communications skills via instant messaging, provided that they use Lync 2010.

"This download provides end-user documentation about Conversations Analyzer for Microsoft Lync 2010. Conversations Analyzer is an application that reviews your Lync 2010 instant messaging (IM) conversation history and gives you scores for your use of trust-building language in day-to-day communications with business associates and friends."

"Conversations Analyzer for Microsoft Lync 2010 reviews your instant messaging (IM) conversation history and gives you scores for your use of trust-building language in day-to-day communications with business associates and friends," the software giant stated.

"Conversations Analyzer for Lync 2010 applies trust rules to determine the occurrence of words and phrases that have a positive or negative effect on trust. Only your IM conversation history is reviewed. The results are not uploaded anywhere. The scores are meant to be used only by you."

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