SCSM Extensions V2.0 OIP (Opalis Integration Pack) Now Available on CodePlex

Marcel Zehner this morning has released version 2.0 of his CodePlex project for Opalis Integration Pack for SCSM. Here is the list of activities that the integration pack now provides:Auto-Close resolved IncidentsAuto-Close resolved ProblemsAuto-Close completed Change requestsGet overdue IncidentsGet escalated IncidentsGet unassigned Incidents (not assigned to Analyst)Get unassigned Incidents (not assigned to Support Group)Get unassigned […]

Marcel Zehner this morning has released version 2.0 of his CodePlex project for Opalis Integration Pack for SCSM. Here is the list of activities that the integration pack now provides:

  • Auto-Close resolved Incidents
  • Auto-Close resolved Problems
  • Auto-Close completed Change requests
  • Get overdue Incidents
  • Get escalated Incidents
  • Get unassigned Incidents (not assigned to Analyst)
  • Get unassigned Incidents (not assigned to Support Group)
  • Get unassigned Incidents (not assigned to Analyst nor to a Support Group)
  • Get unassigned Problems
  • Get unassigned Change Requests
  • Get overdue Change Requests
  • Get unassigned Manual Activities
  • Get overdue Manual Activities
  • Get Review Activities without Reviewers
  • Export unsealed Management Packs

You can the version 2.0 on the CodePlex project site.

[Source: Marcel's blog]