Opalis Integration Pack for System Center Service Manager (SCSM)

Marcel Zehner over at SCSMFAQ.ch has built a new Opalis integration pack for System Center Service Manager (SCSM)! For now it includes three new workflow activities:Auto-close Resolved IncidentsAuto-close Resolved ProblemExport Unsealed Management PacksRequirements on 32bit Opalis Action ServersInstall the Service Manager Console on the Opalis Action Server.Copy the folder “SDK Binaries” from the Service Manager […]

Marcel Zehner over at SCSMFAQ.ch has built a new Opalis integration pack for System Center Service Manager (SCSM)! For now it includes three new workflow activities:

  • Auto-close Resolved Incidents
  • Auto-close Resolved Problem
  • Export Unsealed Management Packs

Requirements on 32bit Opalis Action Servers

  • Install the Service Manager Console on the Opalis Action Server.
  • Copy the folder “SDK Binaries” from the Service Manager Management Server install directory to the Service Manager install directory on the Opalis Action Server.
  • The IP is based on the SMLets-Module for Powershell. Copy this module to the Opalis Action Server (%windir%\system32\WindowsPowershell\V1.0\Modules).
  • Change the Powershell execution policy to remote signed (set-executionpolicy remotesigned).

Additional Requirements on 64bit Opalis Action ServersWhen your Action Servers are running on a 64Bit OS like Windows Server 2008 R2, some additional requirements are existing.

  • Because Opalis uses the 32bit version of Powershell there are 2 additional steps:
    • Copy SMLets module to %windir%\sysWOW64\WindowsPowerShell\V1.0\Modules
    • Change the execution policy in the 32bit version of Powershell
  • A complete key of the registry needs to be copied to another location (export/import will be fine):
    • Source: HKLM\Software\Microsoft\System Center\*
    • Destination: HKLM\Software\WOW6432Node\Microsoft\System Center\*

Download: OIP

]Source]