Polycom UC and Microsoft Lync Help Customers Cut Costs, Enhance Productivity and Improve the Bottom Line

Polycom and Microsoft together enabling customers to be present, virtually anytime and anywhere, while reaping substantial cost, efficiency and productivity advantages from integrated Unified Communications solutions combining Microsoft Lync and Polycom. LA Fitness -- North America sports club network, implemented Microsoft and Polycom UC solutions as its primary voice platform, and found it provides better […]

Polycom and Microsoft together enabling customers to be present, virtually anytime and anywhere, while reaping substantial cost, efficiency and productivity advantages from integrated Unified Communications solutions combining Microsoft Lync and Polycom.

LA Fitness -- North America sports club network, implemented Microsoft and Polycom UC solutions as its primary voice platform, and found it provides better quality, reliability and fault-tolerance than its previous mix of traditional private branch exchange (PBX) telephony systems and an open-source voice over IP (VoIP) solution. Implementing the Microsoft and Polycom UC solutions is also saving LA Fitness over $500,000 and improved customer service.

Unlike others, the combination of Microsoft and Polycom solutions deliver a complete, high-definition, interoperable and standards based end-to-end UC solution for voice, video, conferencing and collaboration. Polycom and Microsoft continue to deliver a shared vision for UC. Microsoft collaborates with Polycom's R&D to help enhance support for Lync features on Polycom's entire line of Microsoft-optimized UC solutions, including Polycom telepresence solutions that require up to 50 percent less bandwidth than other systems; desktop and conference phones and UC devices featuring unrivalled HDVoice clarity; and a scalable and resilient supporting infrastructure, the Polycom UC Intelligent Core, that allows users to connect anytime, anywhere using different devices.

The Polycom video solutions also incorporate Microsoft's real-time video (RTV) codec, enabling communications throughout enterprises as well as B2B environments and across multiple collaboration tools.

Further, Polycom will innovate by offering Lync voice and video solutions that support CCCP (Centralized Conference Control Protocol), which'll allow the Polycom endpoints to be easily controlled from Lync, letting users take full advantage of the rich user interface Microsoft provides and enabling users to connect anytime, anywhere.

[Source]