In response to the Windows Phone 7 update issue, Microsoft has posted an official Q&A that should help clear the air about what is going on and what end users can expect.
Microsoft stats that contrary to some of the gloomy headlines out there, our preliminary internal data paints a very different picture about update progress:
- 90% of people who have received an update notification have installed the new software patch successfully. (So when your turn to download it arrives, chances are good this will be a non-event.)
- Of the 10% who did experience a problem, nearly half failed for two basic reasons--a bad Internet connection or insufficient computer storage space. Luckily, both are easy to fix.
Below is the official Q&A from their blog: