Apple Revives 'Repair Policy' Involving Liquid Sensors

Apple appears to be relaxing its repair policy on iPods whose internal sensors indicate possible water damage by authorizing its service providers to make repairs to the device under warranty in some cases.All of the Cupertino-based company's mobile products -- including iPhones, iPads, iPods, and MacBooks -- contain one or more LSIs (Liquid Submersion Indicators) […]

Apple appears to be relaxing its repair policy on iPods whose internal sensors indicate possible water damage by authorizing its service providers to make repairs to the device under warranty in some cases.

All of the Cupertino-based company's mobile products -- including iPhones, iPads, iPods, and MacBooks -- contain one or more LSIs (Liquid Submersion Indicators) or LCIs (Liquid Contact Indicator) that turn from white (or silver) to a pinkish red when they come in contact with a liquid.

Liquid Submersion Indicators or LCIs

Over the years, however, Apple has been on the receiving end of much criticism, and at least one lawsuit, over the sensors, which have a tendency to indicate false positives, especially in regions with humid climates and at other times when the devices haven't actually been met with direct contact from a liquid source.

Now, a new repair document uncovered by MacGeneration suggests that iPods with a triggered LSI that don't show any external signs of damage or corrosion may still have its repairs honored under Apple's standard warranty if the owner disputes that they caused the damage.

[tags]repair,lsi,lci[/tags]

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