Verizon to Refund $90 Million to 15 Million Customers

Verizon Wireless announced that they'll pay $90 million in refunds to 15 million customers. The news comes as Verizon had been wrongly charging customers for data sessions and Internet use, which the Federal Communications Commission pointed out after hundreds of complaints in 2009.In a statement by Verizon, the company said, "15 million customers either will […]

Verizon Wireless announced that they'll pay $90 million in refunds to 15 million customers. The news comes as Verizon had been wrongly charging customers for data sessions and Internet use, which the Federal Communications Commission pointed out after hundreds of complaints in 2009.

In a statement by Verizon, the company said, "15 million customers either will receive either credits ranging from $2 to $6 on their October or November bills or, in the case of former customers, refund checks."

Mary Coyne, dgc, Verizon also said, "Verizon Wireless values our customer relationships and we always want to do the right thing for our customers."

Speculation has risen that the FCC has been pressuring Verizon to agree to pay a penalty for the unauthorized charges which would force companies in a similar situation to alert customers straight away.