Microsoft warns Australians of a Phone Scam

Microsoft warned Australians to be wary of a phone scam that has left some victims hundreds of dollars out of pocket. Scammers are using several well-known brands, including Microsoft, to fool people into believing that something is wrong with their computers. The scam typically unfolds in following manner: A cold caller, claiming to be a […]

Microsoft warned Australians to be wary of a phone scam that has left some victims hundreds of dollars out of pocket. Scammers are using several well-known brands, including Microsoft, to fool people into believing that something is wrong with their computers. The scam typically unfolds in following manner:

    A cold caller, claiming to be a representative of Microsoft, one of its brands or a third party contracted by Microsoft, tells the victim they're checking into a computer problem, infection or virus that has been detected by Microsoft.
  • They tell victim they can help and direct them to a website that then allows scammers to take remote control of the computer.
  • Caller will then spend some time on computer trying to demonstrate where the "problems" are and in process convinces the victim to pay a fee for a service that'll fix the computer.

"Don't be fooled, Microsoft is not cold calling consumers in regards to malfunctioning PCs, viruses or any other matter," Stuart Strathdee, of Microsoft Australia said.

[Source]