Microsoft Dynamics CRM cited as a leader in The Forrester Wave: CRM Suites for Midsized and CRM Suites for Large Organizations, Q2 2010

Microsoft Dynamics CRM has earned recognition from Forrester Research Inc., as a Leader in The Forrester Wave: CRM Suites for Midsized, Q2 2010 (June 2010) and The Forrester Wave: CRM Suites for Large Organizations, Q2 2010 (June 2010) reports. According to Forrester, vendors in the Leader category have both a strong product and strategy.Forrester Wave […]

Microsoft Dynamics CRM has earned recognition from Forrester Research Inc., as a Leader in The Forrester Wave: CRM Suites for Midsized, Q2 2010 (June 2010) and The Forrester Wave: CRM Suites for Large Organizations, Q2 2010 (June 2010) reports. According to Forrester, vendors in the Leader category have both a strong product and strategy.

Forrester Wave reports evaluated the strengths and weaknesses of 19 customer relationship management (CRM) suite solutions against 516 criteria reflecting the requirements of midsized organizations and 18 CRM solutions for large organizations against 516 criteria reflecting the requirements of large organizations. These criteria included, among other factors, offering a multifunctional CRM application suite, a solution targeted to multiple industries, and a product now in general release and in wide use by customers.

[Source]