Melissa MacBeth with the list of ideas for improving Microsoft Outlook
Six years ago Melissa MacBeth came to her job interview at Microsoft armed with a list of ways to make Outlook more efficient for its users. For Outlook 2010 she helped develop Quick Steps, a new tool that lets users perform multiple actions with a single click. “Quick Steps allow users to perform multiple actions at once,” MacBeth says. “We wanted people to be more efficient and faster at managing their mail. The Ribbon seemed like a natural place to add a gallery that had these quick, one-click buttons that would make people really efficient at how they manage and triage their e-mail.” In a nutshell, Quick Steps is a programmable, time-saving, organizational tool. Outlook 2010 comes with five Quick Steps buttons preprogrammed to do things like automatically forward mail to a manager, or to delete a mail after replying. The last Quick Step button, labeled “new,” lets users create their own customized one-click buttons.