Service Manager 2010 Introduction Webcast

Sacha Dawes walked us through some of the features of Service Manager 2010, which released at MMS this year. Service Manager integrates with other System Center products to provide ITIL and Microsoft Solutions Framework process best practices. You can use it to track issue and problem resolution, provide users with a self-service portal, and improve […]

Sacha Dawes walked us through some of the features of Service Manager 2010, which released at MMS this year. Service Manager integrates with other System Center products to provide ITIL and Microsoft Solutions Framework process best practices. You can use it to track issue and problem resolution, provide users with a self-service portal, and improve efficiency in your data center management:

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