Are you e-mail 'piler, filer, or purger'?

Microsoft reports of founding some interesting patterns “when we looked into how people used email, it turns out that there’re generally three types of people when it comes to email: ‘pilers, filers, and purgers.’ Which are you? Piler: “I generally don’t put email into a folder or archive. I don’t delete it. I just let […]

Microsoft reports of founding some interesting patterns “when we looked into how people used email, it turns out that there’re generally three types of people when it comes to email: ‘pilers, filers, and purgers.’ Which are you? Piler: “I generally don’t put email into a folder or archive. I don’t delete it. I just let it pile up in my inbox." Filer: “I generally categorize messages by moving them into folders I’ve created or assigning labels to each message.” Purger: “I generally delete email after I’ve read it.” Different strokes for different folks. It’s a fun engineering challenge to build an email service that works well for all three types of folks. Here’s a bit of data on how pilers, filers, and purgers tend to manage the email in their accounts. And a chart that’ll give you a sense as to what percentage of people are like you:


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