Microsoft Windows 7 outpaces Apple Snow Leopard in Customer Satisfaction

A data gathered by YouGov Plc showing that Windows 7 has contributed more than twice as much to Microsoft’s customer satisfaction than Snow Leopard has to Apple’s, reports Bloomberg. The data shows that customer satisfaction for Microsoft was at 64% the day before Windows 7 launched on Oct. 22nd, rose to 67% in the following […]

A data gathered by YouGov Plc showing that Windows 7 has contributed more than twice as much to Microsoft’s customer satisfaction than Snow Leopard has to Apple’s, reports Bloomberg. The data shows that customer satisfaction for Microsoft was at 64% the day before Windows 7 launched on Oct. 22nd, rose to 67% in the following week, and grew to 73% by the end of 2009 for a total increase of 14%. After Apple’s August 28th release of Snow Leopard, customer satisfaction rose 1% to 65% in the first week and grew 6.9% by the end of the year. Business buyers will also likely take note, according to InformationWeek who said, “For CIOs, this news is likely to inspire additional confidence that Windows 7 can be regarded as a viable upgrade strategy.”

More info: Microsoft Outpaces Apple in Customer Satisfaction: Chart of Day