In August 2009, Microsoft commissioned Forrester Consulting to examine total economic impact and potential return on investment (ROI) that enterprises may realize by deploying Windows Server 2008 R2. To understand the financial impact of deploying Windows Server 2008 R2, Forrester conducted indepth interviews with nine actual Microsoft customers. These organizations were all Microsoft TAP customers who’re early adopters of Windows Server 2008 R2. Forrester then compiled results from these interviews into a composite case study of a North American retail and distribution organization of 1,500 employees and $450 million in annual revenue.

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