Microsoft introduced the November 2009 service update for Microsoft Dynamics CRM Online, that offers new features at no additional cost to customers, including free mobile access, enhanced data import, customizable views and simplified pricing. Microsoft also announced special offer to help customers switch from Salesforce.com and Oracle CRM On Demand products can get Microsoft Dynamics CRM Online free for six months, in addition to free 30-day trial. This reinforces Microsoft’s focus on delivering more value at a lower cost than competing CRM vendors, whether through on-premises or on-demand CRM deployments. Eligibility requirements and other details of this offer can be found at here. Microsoft Dynamics CRM Online service update brings following: • Fast online access • Simple contact management • Better sales performance • Better economics
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