Mitch Tulloch lead author of hot selling title ‘Windows 7 Resource Kit’ has published a short e-book called “What You Can Do Before You Call Tech Support.” Here’s the opening paragraph: “Your sound card has stopped working, your computer seems sluggish, network’s down, your hard drive’s clicking, you can’t view a website, your monitor is hard to read, your new webcam isn’t working, your favorite program won’t run, and a funny burning smell is coming from your computer. What can you do on your own to try to troubleshoot the issue before you pick up the phone to call tech support?” I’ve embedded the ebook below:

What You Can Do Before You Call Tech Support - Free Windows 7 eBook -