Microsoft, T-Mobile sued over Sidekick data lost

T-Mobile and Microsoft’s Danger subsidiary have been hit with the first lawsuits over data lost that has left many Sidekick users unable to access their address books, calendars and other personal information. Maureen Thompson, a Georgia resident who experienced a "complete and catastrophic loss of all data on her daughter's Sidekick." The suit claims that the architecture of […]

T-Mobile and Microsoft’s Danger subsidiary have been hit with the first lawsuits over data lost that has left many Sidekick users unable to access their address books, calendars and other personal information. Maureen Thompson, a Georgia resident who experienced a "complete and catastrophic loss of all data on her daughter's Sidekick." The suit claims that the architecture of Danger's Sidekick data system contributed significantly to the problem. The suit alleges negligence, among other things, and seeks class-action status. Microsoft has said the problem was caused by a Danger server failure, noted.

Roz Ho of Microsoft said in a statement “We’e pleased to report that we’ve recovered most, if not all, customer data for those Sidekick customers whose data was affected by recent outage. We plan to begin restoring users’ personal data as soon as possible, starting with personal contacts, after we’ve validated data and our restoration plan. We’ll then continue to work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible.”