Sidekick outage looms dark cloud over Microsoft Danger service

A week ago, Microsoft's Danger unit experienced a huge outage that left many T-Mobile Sidekick users without access to their calendar, address book, and other key data. That's because the Sidekick keeps nearly all its data in the cloud as opposed to keeping the primary copy on the devices themselves. Things got even worse on Saturday, […]

A week ago, Microsoft's Danger unit experienced a huge outage that left many T-Mobile Sidekick users without access to their calendar, address book, and other key data. That's because the Sidekick keeps nearly all its data in the cloud as opposed to keeping the primary copy on the devices themselves. Things got even worse on Saturday, as Microsoft said that data not recovered thus far may be permanently lost. It's not immediately clear how many people lost their data. The outage earlier in the week affected a broad swath of Sidekick users, though many had data return during the week, thus threatens to put a dark cloud over Microsoft's broader "software plus services" strategy that’s key tenet approach’s “businesses and consumers can trust Microsoft to reliably store valuable data on their servers,” noted.