Windows 7 Desktop Support Certification announced by Microsoft and HDI

Microsoft announced  partnership with (HDI) Help Desk Institute to deliver MCITP: Enterprise Desktop Support Technician 7, in preparation for the availability of Windows 7. MCITP:EST7 is designed to identify quality help desk support professionals with deep technical expertise (validated by Microsoft) and strong customer service skills (validated by HDI, an industry-recognized standards body that promotes best […]

Microsoft announced  partnership with (HDI) Help Desk Institute to deliver MCITP: Enterprise Desktop Support Technician 7, in preparation for the availability of Windows 7. MCITP:EST7 is designed to identify quality help desk support professionals with deep technical expertise (validated by Microsoft) and strong customer service skills (validated by HDI, an industry-recognized standards body that promotes best practices). MCITP: EST7 is available to new candidates and candidates who are upgrading from MCITP:EST or MCDST. MCPs who earn the credential will have full access to MCP benefits and resources. Want more info? Check out the complete certification path, requirements and benefits is available here.