The connectivity woes Scott Spanbauer reported in his Dec. 11 Top Story represent only a portion of the network problems Windows users are encountering. Finding the source of a failed or intermittent Internet link can be a mystery worthy of a fictional sleuth.

Whether for work, play, or otherwise, our day-to-day lives rely more and more on our connection to the Internet. Unfortunately, as network links become more important, network failures become more difficult to diagnose.

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