App-V 4.5: Client may fail to open Microsoft Office document after Desktop Refresh

Issue: After performing a Desktop Refresh on an Application Virtualization 4.5 Client, an attempt to open a Microsoft Office document may generate the following error message: Windows cannot find <File Name>. Make sure you typed the name correctly, and then try again. The Application Virtualization 4.5 client fails to open the document and instead the […]

Issue: After performing a Desktop Refresh on an Application Virtualization 4.5 Client, an attempt to open a Microsoft Office document may generate the following error message:

Windows cannot find <File Name>. Make sure you typed the name correctly, and then try again.

The Application Virtualization 4.5 client fails to open the document and instead the SFTTRAY status indicates that the package is loaded at 100% and the virtualized Microsoft Office application opens without displaying the document that you were attempting to open. No other errors may be generated by the Application Virtualization client or show up in the Event Log.

Cause: This issue can occur if DDE (Dynamic Data Exchange) times out before Feature Block 1 (FB1) of the virtualized application is loaded and then launched. Once the virtualized application has been opened once, and FB1 has been loaded on the client, this should no longer be an issue.

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