The Windows Feedback Program

The Windows Feedback Program (WFP) has been active for several years during the Windows XP and Windows Vista product cycles, and we are currently ramping up to get all aspects of this program ready for Windows 7. At the core of this program is a large research panel of customers who sign up via our […]

The Windows Feedback Program (WFP) has been active for several years during the Windows XP and Windows Vista product cycles, and we are currently ramping up to get all aspects of this program ready for Windows 7. At the core of this program is a large research panel of customers who sign up via our website http://wfp.microsoft.com during open enrollment. Customers choose to be part of a survey program, an automated feedback program or both. They then complete a 20-minute profiling survey, which later allows us to look at their feedback based on their profile.

Customers who participate in the automated feedback program install a data collection tool developed by the Windows Telemetry Team. The privacy agreement of this program describes the data collections our tool performs. Here are a few examples:

  • Windows usage behavior including installed and used applications.
  • File and folder structures on your computer, including number of types of files in folders, such as number of jpg files in the Pictures folder.
  • System-specific information, such as hardware, devices, drivers, and settings installed on your computer.
  • Windows Customer Experience Improvement Program (CEIP) data.

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