Windows Vista powered Control Office application (COA) to control Indian Railways

The Centre for Railway Information Systems (CRIS), the umbrella organization for all computer activities on Indian Railways, along with Microsoft, has come out with a unique system for effectively monitoring the movement of trains operated by the Indian Railways. Built on Windows Vista, the Control Office application (COA) will ensure that the 17 million passengers […]

The Centre for Railway Information Systems (CRIS), the umbrella organization for all computer activities on Indian Railways, along with Microsoft, has come out with a unique system for effectively monitoring the movement of trains operated by the Indian Railways.

Built on Windows Vista, the Control Office application (COA) will ensure that the 17 million passengers who travel by the Indian Railways every day and users of its freight services will get real time information on the exact location and arrival and departure times of all trains on their phones. “We have completed the integration of COA with our interactive voice response system and our website in the 26 control rooms it has been deployed so far,” said the spokesperson of CRIS.

The application, developed with an investment of Rs 83 crore, is expected to be rolled-out across all the 68 control rooms of the Indian Railways by end of this fiscal, according to him.

This is how it will work: The control office is like a call centre for each division of the railways, into which information pours in from every station in that division about arrival and departure of every train passing them by. Currently, the rail traffic controllers at each control office plot that information on a manual chart, then make decisions about movement of trains and make forecasts about arrivals and departures.

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