Troubleshooting Server Hangs - Part 2

In the last post on Troubleshooting Server Hangs.  At the end of that post, we provided some basic steps to follow with respect to server hangs.  The last step in the list was following the steps in KB Article 244139 to prepare the system to capture a complete memory dump for analysis.  Now that you […]

In the last post on Troubleshooting Server Hangs.  At the end of that post, we provided some basic steps to follow with respect to server hangs.  The last step in the list was following the steps in KB Article 244139 to prepare the system to capture a complete memory dump for analysis.  Now that you have the memory dump, what exactly are you supposed to do with it?  That will be the topic of today’s post – more specifically, dealing with server hangs due to resource depletion.  We discussed various aspects of resource depletion including Paged and NonPaged pool depletion and System PTE’s.  Today we’re going to look at Pool Resource depletion, and how to use the Debugging Tools to troubleshoot the issue.

If the server is experiencing Non paged pool (NPP) memory leak or a Paged pool (PP) memory leak you are most likely to see the following event id’s respectively in the System Event log:

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Debugging, Memory Management, Performance, Troubleshooting, System Management