Google Website Optimizer: Testing, Diagnosing Technology

Google Analytics is a good tool for diagnosing problematic pages, coming up with ideas on how to improve these pages, and understanding how to use Website Optimizer to instrument tests. You need to have the discipline to wait for your tests to gather enough data before drawing the right conclusions. Diagnose and Develop Ideas: Look […]

Google Analytics is a good tool for diagnosing problematic pages, coming up with ideas on how to improve these pages, and understanding how to use Website Optimizer to instrument tests. You need to have the discipline to wait for your tests to gather enough data before drawing the right conclusions.

Diagnose and Develop Ideas: Look at a page that gets a lot of users. Does it have a high bounce rate? What's wrong with it? What's stopping people from continuing to dig further into your site? What are they expecting to see? Is it there? What's there that isn't important? If you asked visitors what they expect to see before the page loads, is their answer even close to what you're showing them? Figuring out what's best to test can be as much an art as it is a science, but it may be the difference between a 30% improvement in your page performance versus a test which concludes that the various versions of your page performed about the same.

Instrument the Test: Check out the demos and help articles to show you how to do it, but the best way to learn is simply to start using the tool to set up lots of tests. Before you know it, you'll be trying all kinds of advanced experiments. If it's your first one, we'd recommend a simple A/B test where you give Website Optimizer two or more URLs and we split the traffic among them.

Wait: Website Optimizer will tell you the chance to beat your original for each variation. The lower that number is, the more likely the pages are simply not that different. We like to wait a minimum of two weeks and for a 95% 'Chance to beat original' before declaring a solid winner, but it depends on how sure you want to be. [Google Website Optimizer Blog]

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