Microsoft Ultimate Extras left users underwhelmed

A Microsoft plan to reward some of its most enthusiastic Windows users has instead frustrated them by falling short of its promise. The company acknowledges the problem, says it ran into unexpected complications and vows to make things right.In the meantime, it's a sore point for the types of tech-savvy PC users who can influence […]

A Microsoft plan to reward some of its most enthusiastic Windows users has instead frustrated them by falling short of its promise. The company acknowledges the problem, says it ran into unexpected complications and vows to make things right.

In the meantime, it's a sore point for the types of tech-savvy PC users who can influence the opinions of others -- at a time when Microsoft is trying to overcome a rocky first year for its newest Windows version.

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Microsoft, Windows Vista, Ultimate Extra