Microsoft tech support "10 year later" call back "not a hoax"

The semi-anonymous blogger whose account earlier this week about getting a tech support callback from Microsoft Corp. a decade later generated heavy interest and conspiracy theories among techies posted a follow-up late Wednesday, in which he insisted "this is not a hoax."The blogger, who reveals his initials to be BIC and his first name to […]

The semi-anonymous blogger whose account earlier this week about getting a tech support callback from Microsoft Corp. a decade later generated heavy interest and conspiracy theories among techies posted a follow-up late Wednesday, in which he insisted "this is not a hoax."

The blogger, who reveals his initials to be BIC and his first name to be Brian, also says that the "back to the future call" was about a downed Internet connection -- not about a Windows system crash, aka the Blue Screen of Death (BSOD).

He also wrote: “Microsoft's calling me back is a testimony to their superior technical support.”

But readers at Computerworld and Slashdot -- especially those who claimed to have worked in Microsoft tech support -- tended to be skeptical of the account.

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Microsoft, Support, Microsoft Support, Technical Support, Callback, Hoax