Apple threatens Australian resellers about iPhone

Apple has threatened its "Premium Resellers" with losing their accreditation if they speak to customers about the iPhone, which is not yet officially available in Australia. "Under NO CIRCUMSTANCE is anyone to offer any form of support to customers for the iPhone, either inside or outside of business hours," one reseller told its staff in […]

Apple has threatened its "Premium Resellers" with losing their accreditation if they speak to customers about the iPhone, which is not yet officially available in Australia.

"Under NO CIRCUMSTANCE is anyone to offer any form of support to customers for the iPhone, either inside or outside of business hours," one reseller told its staff in an email.

"Doing so is in breach of our Apple Premium Reseller agreement.

The reseller said staff could be subjected to disciplinary action "including termination" if they helped a customer with an iPhone, even in their private time.

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iPhone, Apple