Microsoft Customer Care Framework Helps Companies Redefine Customer Experience

Microsoft announced the availability of Microsoft Customer Care Framework 2008 (CCF 2008), a software product that helps customers improve the quality of their customer interactions by aggregating information from existing business applications into a unified desktop. The latest version provides significant updates to simplifying tasks and workflow processes, integrating customer interaction channels and accelerating the […]

Microsoft announced the availability of Microsoft Customer Care Framework 2008 (CCF 2008), a software product that helps customers improve the quality of their customer interactions by aggregating information from existing business applications into a unified desktop. The latest version provides significant updates to simplifying tasks and workflow processes, integrating customer interaction channels and accelerating the time to market. By implementing CCF 2008, companies can increase operational efficiency and enhance productivity within their customer care environment.

Full PressPass