Apple support drones are getting an earful from Mac users who are getting the dreaded Blue Screen of Death while trying to update to the latest and greatest version of OS X. This thread on an official Apple support forum has more than 200 posts left in 25 hours at time of writing. A large percentage of the writers report getting a persistent blue screen that forces them to abort their installation of Leopard.
Among the signs that something is awry is the following post from a Mac user in Australia:
I've just been on the phone to Apple AU support for an hour (around half of that spent on hold, but on-and-off as they sometimes consulted other techs), and they definitely know of the BSOD issue, said they started taking calls from 9am Friday as the first (early courier!) deliveries of Leopard were installed, and they've been flat out, "phones ringing non-stop" since then. Implied that Apple stateside has been swamped (as you can imagine) and they haven't been able to pinpoint the issue causing the BSOD but "they're looking into it".
It's still not clear what's causing the snafu[...]
Leopard, Mac OS X 10.5, BSOD, Apple