GOOG-411 graduates "out of beta"

The Official Google blog has announced that GOOG-411, Google's voice enabled search service, is now out of beta. Many of you explored Google Labs and discovered a local business info service that's totally free. It's called GOOG-411 and it helps callers find and connect with local businesses just by dialing 1-800-GOOG-411. It's a voice-based local […]

The Official Google blog has announced that GOOG-411, Google's voice enabled search service, is now out of beta.

Many of you explored Google Labs and discovered a local business info service that's totally free. It's called GOOG-411 and it helps callers find and connect with local businesses just by dialing 1-800-GOOG-411. It's a voice-based local search service, which means it uses speech-recognition algorithms to recognize what a caller is saying and then finds the local business information he or she is looking for. These algorithms had to be trained with real utterances, much like how a baby learns language by listening to its parents. Since its unveiling in April, GOOG-411 has successfully served millions of callers. And we owe a big thanks to everyone who took our speech recognition algorithms from infancy to adulthood!

People have been spreading the word about GOOG-411 to their friends and families. And now we're happy to report that our local business info service has officially graduated from Labs. To mark the occasion, we're celebrating with a brand new website that includes this fun video:

When you watch the video, pay extra attention to the people you meet at the end. One of them is the real voice behind GOOG-411. Think you can guess who it is? When you call 1-800-GOOG-411, listen closely and see if you can identify which team member shown in the video is the voice.

To use GOOG-411 just dial 1-800-466-4411 (aka 800-GOOG-411) and listen to the voice prompts. As part of a promotion for GOOG-411 leaving beta, Google said they will unveil which Googler is the voice behind GOOG-411.

Google, Google Labs, Google Voice Search, GOOG-411, Beta, Online Video, YouTube