Microsoft responds to mysterious Automatic Updates issue

A quick note regarding automatic update settings getting changed...We have been hearing some questions recently regarding Tuesday’s update release changing automatic updating settings. We have received some logs from customers, and have so far been able to determine that their AU settings were not changed by any changes to the AU client itself and also […]

A quick note regarding automatic update settings getting changed...

We have been hearing some questions recently regarding Tuesday’s update release changing automatic updating settings. We have received some logs from customers, and have so far been able to determine that their AU settings were not changed by any changes to the AU client itself and also not changed by any updates installed by AU.

We are still looking into this to see if another application is making this change during setup with user consent, or if this issue is related to something else. We are continuing the investigation, and as I have more information I will update this post.

If you are running into this issue, your help would be greatly appreciated. You can contact support, and they can walk you through the steps necessary to provide logs and other useful data.

Nate Clinton
Program Manger
Microsoft Update

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