Google responds to criticism of its hosted collaboration suite

Google officials don’t like the suggestion that their own employees depend mostly on Microsoft Office even as Google Apps makes headway into the enterprise collaboration and e-mail market. An August report by the Burton Group called Google Apps “weak compared to best-of-breed point solutions” and said customers can view it as “a collaboration add-on to […]

Google officials don’t like the suggestion that their own employees depend mostly on Microsoft Office even as Google Apps makes headway into the enterprise collaboration and e-mail market.

An August report by the Burton Group called Google Apps “weak compared to best-of-breed point solutions” and said customers can view it as “a collaboration add-on to Microsoft Office, which is how Google uses it internally.”

A Google blogger subsequently posted statistics showing that the vast majority of Google employees regularly use Docs & Spreadsheets, one of the programs in Google’s hosted collaboration suite. Separately, a Google spokesman tells Network World that some employees use Google Apps as their only collaboration suite.

“Employees get to choose the tools they want to do the job,” spokesman Emmanuel Evita says in an e-mail. “Some Google employees use only Google Apps, some use traditional desktop applications, many use a combination of the two. To say Google Apps is [used] ‘only as a collaboration add-on’ is inaccurate for those who choose it as a primary or preferred means of communication and collaboration.”

Full Article

Google, Google Apps, Microsoft, Microsoft Office, Tech News