Windows Vista Helps Australian Customs Improve the Security of its Mobile Workforce

The Australian Customs Service (Customs) wanted to improve the management and security for its 5,800 client systems including 600 executive notebooks deployed in the field for intelligence gathering, the majority of which are running on Microsoft Windows 2000 SP2.  A pilot deployment and a business-value case study that involved a Total Cost of Ownership (TCO) […]

The Australian Customs Service (Customs) wanted to improve the management and security for its 5,800 client systems including 600 executive notebooks deployed in the field for intelligence gathering, the majority of which are running on Microsoft Windows 2000 SP2.  A pilot deployment and a business-value case study that involved a Total Cost of Ownership (TCO) analysis was conducted by IDC, and showed how upgrading Customs’ PCs to Windows Vista would provide these benefits.

The analysis indicates that when Customs upgrades its PC base to Windows Vista it can anticipate saving $262 per PC annually in reduced IT support costs and user labor.