On a Windows Vista-based computer, when you try to copy files from a server on a network, the copy process may stop responding (hang), and you may receive a message that resembles the following:
Calculating Time Remaining
0 minutes remaining
This problem may occur only occasionally.
Resolution: A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Vista service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: