We’re hiring our first community manager to become a core member of team and a key public face of the service. This person will own customer service, fixing problems where possible and routing more complicated issues to the development team.
Based on customer emails, the community manager will develop a comprehensive faq, oversee a community-based help system (either a wiki or a bulletin board, you will help us decide) and advise the team on ways to improve MyBlogLog. Lastly, the community manager be an active and vocal participant in the world inside and outside of MyBlogLog.com, spurring conversations, mediating disputes and just generally building kharma by making the world a better place.
Yahoo!, MyBlogLog, Community+Managers+Engineers, Employment