Microsoft to offer broader Support for Older Software

Microsoft plans to offer a longer lifeline to customers that use the company's older products. The software maker on Monday announced changes to its paid custom support program that will allow users to get that type of support longer. Customers will pay only for each machine that is using the older software, rather than paying […]

Microsoft plans to offer a longer lifeline to customers that use the company's older products.

The software maker on Monday announced changes to its paid custom support program that will allow users to get that type of support longer. Customers will pay only for each machine that is using the older software, rather than paying a hefty flat fee.

"This provides customers with a greater degree of choice and ability to plan for their migrations," said Ines Vargas, director of support policy at Microsoft.

Microsoft has already changed its support policies to offer five years of mainstream support and an additional five years of more limited, paid support, known as "extended support," on its business and developer products. Continue reading…

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Microsoft to offer broader Support for Older Software, Sales & Support