It doesn’t matter whether you are the chairman of the world’s largest software company, a salesperson at a medium-sized manufacturer or the receptionist at a small startup, there’s one workplace scenario we are all familiar with. It starts when you need to reach a colleague quickly. First you look up their phone extension and give them a call, only to be directed to their voicemail. After you leave a message, you find their mobile phone number and leave a second message. Next, you send an email. If you happen to be in a meeting when your colleague gets your messages and tries to reach you, the process repeats itself, but from the other direction.
A decade’s worth of software innovation has transformed the workplace and empowered information workers to do their jobs with greater speed, effectiveness and intelligence. But communicating with colleagues and sharing information is still far too complicated. Because you are a subscriber to the Microsoft Executive Email program, I wanted to share my thoughts with you about new “unified communications